More than a bearing manufacturer, WGB is a customer-service-oriented company. We have been technically supplying and serving clients from various industries for long time, and our capability and experience enable us to provide technical supports and engineering assistances for any specific application at any time.
Provide bearing solutions with comparatively higher performance and lower costs Provide bearing engineering service, for example: force analysis, life calculation, lubrication and sealing solutions ect. Assist in selecting bearing part numbers and selecting clearances Assist in bearing failure analysis to increase bearing life and decrease down time
Assist in bearing redesign and customization to satisfy special work conditions
Provide basic bearing trainings: basic knowledge, dimension measurement, clearance measurement, material inspection, bearing mounting/dismounting, etc. Assis customers in establishing and improving bearing IQC process Provide onsite service in the process of bearing mounting/dismounting, bearing maintenance and bearing replacement. Provide 24/7 voice/video-call service
Provide onsite service within 24 or 36 hours within Mainland China
Provide 24/7 supportive service through voice/video-call Provide onsite service within 24 or 36 hours within Mainland China Provide bearing basic trainings, included not limited: basic knowledge, mounting/dismounting, measurement and inspection, maintenance and replacement ect. Assist in analyzing abnormal performance and bearing failures
Follow up customers on a regular basis and make continuous improvements on service contents and quality